Practice Assessment, Practice Benchmarking, Practice Management and Healthcare Consulting

Healthcare Facilitators is a physician practice management healthcare consulting firm
dedicated in assisting its health care clients to enhance their medical practice through
Practice Assessment, Management Consulting Services and Benchmarking.

Healthcare Facilitators
820 Grovesmere Loop
Ocoee, Florida 34761
407-654-2284
info@hcf.net
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What We Do

Here are more services offered by Healthcare Facilitators:

Practice Benchmarking
Practice Management Consulting
Practice Management

Benchmarking

This process can be utilized in the following aspects of the practice:

Staff Performance: Benchmarking is often used as a method to determine performance standards for office functions. Examples may be as basic as the number of calls answered, appointments made and medical records pulled. This process provides a true measure of staff productivity capabilities.

Physician Performance: This benchmarking process only works if the physician being reviewed is truly interested in becoming more efficient. The basic premise is to examine what aspects of the physician's daily schedule is productive, (Time actually spent with patients) and non-productive, (time spent not rendering services to patients). The objective is to reduce non-productive time and leverage the physician’s impact.

Statistical Performance: This benchmarking process evaluates the practice’s statistical performance to best practice standards. Statistical comparisons include some of the following: charges, adjustments, revenues, expenses, gross/net collection percentages, and account receivable days.

Practice Management Consulting Services

Healthcare Facilitators provides the following healthcare consulting services:

Coding: This service conducts chart audits using HCFA’s new Evaluation and Management Guidelines as well as NCQA chart format standards. The coding process not only looks to enhance coding opportunity but trains physicians and staff on appropriate coding methodology.

Practice Start-ups: This service is geared to assist a physician recruited into a market who wants to get his/her practice started. This service involves all aspects of practice development and includes some of the following: incorporation, obtaining provider numbers, practice location selection, equipment purchase, staff selection, managed care contracting, office policy/procedures, marketing and business plan development.

Business Plan Development: The development of a business plan is the key for practice development. Too often, a practice is too busy reacting to situations and does not have a business plan designed with one year, two year and five year business objectives.

A business plan attempts to not only incorporate professional objectives but also personnel, economic, and lifestyle concerns. A well-designed business plan that has been signed off on by the physicians then allows a strong administrator to move forward with objectives and allow a practice to grow.

Procedure/Policy Development: The development of policy/procedures is becoming a key component for practice development. Everyone needs to know the rules. A source document allows staff to review policies and make decisions without constantly changing interpretation by the staff, the office manager or physicians. It allows issues to be handled fairly, consistently, reduces legal liability, and lowers staff turnover due to frustration over unknown job duties.

Computer System Evaluation: The increasing demands on practices to provide information has created an increasing demand for practice evaluation of computer systems. This evaluation process creates a RFP for vendors to respond to. The evaluation process also outlines exactly what is currently needed in computer services as well as insures the ability for future growth.

Practices spend a great deal of money on computer systems that become under utilized, or systems that cannot be supported by vendors. This process eliminates these concerns.

Practice Management

Healthcare Facilitators does provide on-going practice management services for physicians interested in creating a professionally operated practice. The changing environment and time demands has often resulted in office managers being unable to keep up, which has resulted in missed opportunities and lost revenues.

Healthcare Facilitators looks to improve an office manager’s abilities by establishing objectives and working with the staff to implement operational improvements. Healthcare Facilitators enjoys these situations the most. Because in these arrangements, Healthcare Facilitators conducts its full assessment process and gets the opportunity to implement the recommendations.

Practice Management Reports:

The following are sample reports that Healthcare Facilitators generates for practices. This is just a small sample but it provides an idea of the types of data collection necessary to manage a medical practice effectively:

Insurance Payor Mix: Graphic presentation of the top ten revenue insurance carriers for a practice.

Charges/Revenues/Adjustment Trends: Graphic presentation of yearly charges, revenues, and adjustments. Wide increases or decreases in numbers may be an area to review.

Gross/Net Collection % Trends: Graphic presentation of the annual trends in both gross and net collections.

Gross Collections = Revenues/Charges

Net Collection = (Revenues + Adjustments) / Charges

Overhead Trends: Graphic presentation of practice overhead, (expenses) in relationship to revenue.

CPT Analysis New Patients: Graphic presentation on new patient codes 99201-99205 and how these encounters have been coded over a three-year period. These numbers are benchmarked to assumed norms for the specialty.

Other services offered by Healthcare Facilitators:

Practice Benchmarking
Practice Management Consulting
Practice Management

Healthcare Consultants Case Study One:
New start-up medical practice becomes more requested than providers in same field!
Heathcare Consultants Case Study Two:
Revenues at heathcare practice increase by 20%, expenses down 20% in 2 months!

Contact Us Today to set up a consultation!